Titan Poker Customer Service

Titan Poker has won the Best Poker Customer Service award from the Gambling Online magazine.

Titan Poker, one of Europe’s leading online poker rooms, has been awarded the 2011 Gambling Readers’ Choice Award for Best Poker Customer Service. The award is considered one of the most prestigious in the gambling industry and the winner was voted for by readers of the Gambling Online Magazine.

For three consecutive years (2006, 2007 and 2008) Titan Poker won the Gambling Online Magazine’s Gold Award for Best Online Poker Customer Service, but over the past three years they have failed to win an award. On their website Titan Poker say that the award is now “back where it belongs”.

According to Gambling Online, the awards are considered to be truly prestigious as it is the readers who choose the winners. When Gambling Online announced the award last month they said that if the players think that a company offers excellent customer service then it “speaks volumes for how well a business is looking after its valued customers.” Each year readers of Gambling Online’s magazine and website have the opportunity to vote on a number of awards in different categories.

After winning the award Titan Poker said that they are extremely pleased to receive the Best Poker Customer Service award and that they feel as if their ongoing dedication to their customers and attempts to provide them with a great online experience has been recognised. They went on to say that their customer service team always “go the extra step” when it comes to answering their needs. Customers can receive support in a number of languages over email, phone or through their excellent online support chat service. Titan have said that over the coming year they hope to maintain their place ahead of the competition through further improvements to the customer service.

Titan Poker runs on Playtech software and over the past few years they have grown into one of the largest poker rooms in Europe running on the iPoker network. They have built a particularly good reputation for their tournament schedule and large prize pools. If you wish to try out the website then you can download their software for free and enjoy playing some free hands. New players at the site are also eligible to receive a number of excellent value bonuses. Of course, if you run into any difficulties then you can be sure that Titan’s excellent customer service team will be ready to help you at any time.