Party Poker

Party Poker has room to improve in the area of software and functionality. Despite that it runs well, many players complain about problems loading the lobby, and many delays. However, there are many special functions that make game play efficient, which is what players today seek. An example is the “fold to any bet” option, which speeds up the hand.

It is in the area of player traffic that Party Poker excels in. Once the largest online poker room, there are both regular poker pros and waves of beginners. There are about 10-70,000 real money players during peak hours, which is simply mind-blowing. The constant competition and multi-tabling option allows players to compete against many seasoned professionals, and they are able to make significant profit at the softer middle limits. It is advised, though, to watch out for the lower limits, which see numerous beginners or ‘passers by’ who don’t stay for too long.

With regards to customer service, Party Poker is known to be slightly below industry standards. They do offer 24 hour toll free phone services and email messaging, yet the response time is slow and players are not always greeted by a real person or helpful reply. When one does eventually get through the obvious queue, the staff is courteous and friendly, and make every effort to assist.